Booking for more than 9 people? Use our group booking form.
Notice for guests 17 years or younger.
Guests 17 years or younger automatically receive member rates.
Guests 17 years or younger are not permitted to stay in dormitory accommodation unless that dormitory is privatised, where all beds are booked in the room and a minimum of one adult is part of that booking party.
All guests 17 and under must be accompanied by an adult for any booking and that adult is responsible for actions of all the youths within that booking party.
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Freephone (within NZ) 0800 278 299
Email [email protected]
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Email: [email protected] or if staying within 24 hours please call the hostel directly.
Bookings for 10 or more rooms/beds must be handled by our group sales team.
Please contact us at [email protected] or if your booking is within 48 hours.
If you do not receive a confirmation within 10 minutes of making payment, please contact the hostel directly or call our Customer Services Team on 0800 278 299.